Cookie Policy
Effective date: April 1, 2026
This Cookie Policy explains how Palm Commissions, LLC ("Palm Commissions," "we," "us," or "our") uses cookies and similar technologies when you use the Palm Commissions web application (the "Service"). This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.
1. What Are Cookies?
Cookies are small text files stored on your device by your web browser. They are widely used to make websites function properly, remember your preferences, and collect usage information.
2. Cookies We Use
2.1 Essential Cookies (Required)
These cookies are strictly necessary for the Service to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
sb-*-auth-token | Maintains your login session so you stay signed in across pages and browser reloads. Set and managed by our authentication provider, Supabase. The * portion corresponds to your project reference ID. | Session / up to 7 days |
sb-*-auth-token-code-verifier | Used during the authentication flow (PKCE) to securely verify login requests. Automatically removed after authentication completes. | Transient |
We do not use cookies for advertising, cross-site tracking, or social media integration.
2.2 Product Analytics (Consent Required)
We use PostHog for product analytics to understand how the Service is used. PostHog is only activated after you provide cookie consent via the consent banner shown on your first visit. You can withdraw consent at any time using the "Cookie Settings" link in the site footer.
When consent is granted, PostHog may set the following:
| Storage | Purpose | Duration |
|---|---|---|
ph_* (localStorage) | Stores an anonymous session identifier and feature flag state for product analytics. | Persistent until cleared |
ph_*_posthog (cookie) | Session identifier cookie used alongside localStorage for cross-tab consistency. | 1 year |
2.3 Cookieless Analytics
We also use Vercel Analytics and Vercel Speed Insights to monitor performance. These services are designed to be privacy-friendly:
- They do not use cookies or store identifiers on your device
- They do not track you across other websites
- Data is aggregated and not tied to individual users
- They collect page view counts, interaction events, and Core Web Vitals performance metrics (such as page load time and responsiveness)
2.4 Error Monitoring
We use Sentry for error monitoring and performance diagnostics. Sentry does not set cookies on your device. When an error occurs, Sentry collects diagnostic information (including your user ID and email) to help us identify and fix issues. Error data is transmitted to Sentry through a server-side tunnel at the /monitoring path to ensure reliable delivery.
3. Third-Party Cookies
We do not use any third-party advertising or tracking cookies. Specifically:
- No Google Analytics
- No Facebook Pixel or Meta tracking
- No advertising network cookies
- No social media tracking pixels
Our payment processor, Stripe, may set its own cookies when you interact with payment forms (e.g., during checkout). These cookies are governed by Stripe's Privacy Policy.
4. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies (Section 2.1), you will not be able to sign in to the Service.
Instructions for managing cookies in common browsers:
5. Changes to This Policy
We may update this Cookie Policy if we adopt new technologies or change our practices. We will post the updated policy on this page and update the effective date.
6. Contact Us
If you have questions about our use of cookies, contact us at:
Palm Commissions, LLC
Email: support@pcommissions.com